Download a backup
Take a copy off the platform, for an archive or for handing a site over.
You can download any backup as an archive containing the files and a database dump.
Download it
- Open Backups and pick the entry
Choose Prepare download. Packaging takes a few minutes on a large site.
- Use the link
The link is signed and expires after 24 hours. Anyone with the link can download it, so do not post it in a shared channel.
- Verify the archive
Check the size looks right and the SQL file is present before treating it as your copy of record.
tar -tzf site-backup-2026-09-12.tar.gz | head
gzip -t site-backup-2026-09-12.tar.gz && echo "archive is intact"
Handing a site to someone else
A downloaded backup restores into most hosts. If the destination is another WebVue Cloud account, we can transfer the site between accounts directly — ask support rather than downloading and re-uploading.