Billing & account
Invoices, plans, renewals, tax and account ownership.
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All articles in this category
Invoices, renewals and payment methodsWhen you are billed, how to pay, and where to find a copy for your accountant.
20 Sep 2026
Change your planUpgrades apply immediately and are prorated. Downgrades apply at renewal.
20 Sep 2026
Transfer ownership of an accountHand a site or a whole account to a client, or take one over from an agency.
20 Sep 2026
Cancel a serviceWhat happens to your data, and the dates that matter.
20 Sep 2026
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