Troubleshooting
Error pages, white screens, email bounces and what to send support.
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All articles in this category
Fix “there has been a critical error on this website”WordPress caught a fatal error. Find which plugin caused it and get back in.
20 Sep 2026
The site shows the wrong content or an old versionAlmost always caching. Work through the layers from the outside in.
20 Sep 2026
Error 500, 502 and 504 explainedWhat each code means on this platform and what to check for each.
20 Sep 2026
What to include when you open a ticketFive details that turn three messages into one.
20 Sep 2026
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